Please double check first that the device you are using meets the system requirements for watching FORTË video streams.
If you would like to get in touch with us, please submit a help request and provide the following pieces of info in the description field.
- Your login email address
- Web address of the class you are watching (e.g. https://www.forte.fit/classes/core-fusion-barre/JAN2417_02)
- Description of the device you are using (e.g. Dell XPS 15 laptop, iPhone 6+)
- What browser are you using on that device (e.g. Chrome, Safari)
- Results of a speed test from speedof.me.
- Any detailed descriptions of the behavior you are seeing
We look forward to helping you!