If you suspect the issue is on your end, please email us at firstname.lastname@example.org so we can help you out.
We work tirelessly with our studio partners to ensure that live classes happen without a hitch.
However, nobody's perfect! On rare occasion, issues can happen—a temporary outage at the studio, an in-class participant accidentally bumping into one of the cameras, audio glitches... you name it!
We appreciate your understanding when such things occur, and welcome you to check out our other live streams or videos on-demand (over 1,000 and counting!) for your workout fix. Happy sweating!