If you suspect the issue is on your end, please let us know so we can help you out.
Otherwise, we work tirelessly with our studio partners to ensure that live classes happen without a hitch. However, sometimes issues do happen! A temporary network outage at the studio causing a gap in the video feed, an in-class participant accidentally knocking one of the cameras, or audio glitches are all possible.
We appreciate your understanding when such things occur, and welcome you to check out our other live streams or videos on-demand (over 1000 and counting!) for your workout fix. Happy sweating!